Sobre
This training program provides front desk and administrative professionals with the specific skills required to support international and local NGO operations. It covers professional communication protocols tailored for the development sector, efficient management of information flow between aid workers, and core administrative standards aligned with the C4AIK mission. Participants will learn how to implement service delivery that prioritizes inclusivity, openness, and operational accountability. The course focuses on practical office management techniques that ensure daily operations run smoothly within a non-profit environment, focusing on the unique needs of the aid industry.
Visão geral
- Role of Administration in Development
- C4AIK Mission and Professional Values
- Managing NGO Stakeholder Categories
- Foundation Knowledge Check
- Effective Verbal Communication in NGOs
