Job Title: Protection Coordinator
Code: SR-49-10316
Country: Nigeria
Duty Station: Maiduguri (non-family duty station)
Starting Date: 16 November 2026
Contract Duration: 10 months
Reporting to: Head of Mission
Functional Supervisor: Protection Advisor
Supervision of: Protection Manager and protection team

GENERAL CONTEXT
With over a decade of conflict, there have been devastating humanitarian consequences across North-East Nigeria—Borno, Adamawa and Yobe states—and North-West Nigeria. According to the Humanitarian Needs and Response Plan 2025, an estimated 7.8 million women, men and children need humanitarian and protection assistance. About 2.3 million people remain internally displaced. Food insecurity, malnutrition, inflation, poverty, restricted access, gender-based violence, damaged infrastructure, flooding and disease outbreaks continue to affect vulnerable communities.

INTERSOS delivers multi-sectoral interventions addressing gaps in protection, health and nutrition, WASH, food security and livelihoods, and Camp Coordination and Camp Management in North-East and North-West Nigeria, with support from donors including OCHA, ECHO, WFP and SV.

GENERAL PURPOSE
In collaboration with the Head of Mission, define and coordinate implementation of the mission’s protection strategy and programme. Lead and provide technical guidance to protection staff, ensuring activities meet internal guidelines, international standards and principles, and the mission’s goals, vision and values.

MAIN RESPONSIBILITIES

Strategy and implementation:
• Design and draft the mission protection strategy based on context, suitable approaches and interventions.
• Develop a theory of change or defined protection response model aligned with the Global Protection Strategy.
• Promote participatory community engagement, strength-based approaches and community mapping.
• Participate in exploratory missions and situation assessments, providing technical recommendations and defining protection priorities.
• Contribute to mission policies, annual plans, position papers, budget reviews, proposals and donor reports.
• Support evidence-based responses through research and evaluation.
• Draft issue-based position papers and learning papers on challenges, good practices and technical quality.
• Monitor protection activities according to INTERSOS strategy, project plans, standards and protocols.
• Identify technical niche areas and share learning and good practices.
• Integrate gender, inclusion, disability and age across protection programming.
• Harmonise protection activities and services across implementation sites.
• Support project proposals and ensure compliance with internal, international and donor protection standards.
• Facilitate protection mainstreaming across other sectors.

Technical quality and capacity building:
• Build the capacity of the entire protection team and ensure technical quality.
• Draft and roll out standard operating procedures for case management, protection monitoring, cash, legal support, MHPSS and community-based protection.
• Conduct case audits, critical case conferences and learning events.
• Design and deliver training for protection and non-protection staff.
• Develop technical resources and guidance for interventions targeting children and adults.
• Coordinate with protection specialists and create opportunities for experience sharing and learning.

Analysis and reporting:
• Analyse protection trends and intervention data quarterly.
• Produce strategic protection analysis and periodic trend reports covering conflict, gender and risk management.
• Track indicators and ensure ethical collection, storage, processing, analysis and dissemination of protection data.
• Manage the protection database and ensure regular data entry.
• Submit monthly protection reports to headquarters.
• Support external reporting and ensure appropriate technical language and standards.

Coordination, supervision and monitoring:
• Contextualise internal and global guidelines and keep programme teams informed of protection analysis.
• Work with other coordinators to develop integrated programmes.
• Conduct field monitoring visits and provide quality-monitoring tools.
• Supervise, coach and mentor Protection Specialists and conduct performance reviews.
• Review work plans, set priorities and organise regular coordination meetings.
• Coordinate recruitment, training, performance evaluation, development and internal communication with HR.
• Design monitoring and evaluation tools, measure impact and identify good practices.
• Support complaints mechanisms, child safeguarding and protection from sexual exploitation, harassment and abuse.

Networking and partnerships:
• Maintain relationships with donors, partners, stakeholders and other organisations.
• Engage Protection, GBV and Child Protection clusters and related working groups.
• Advocate for human rights and minimum protection standards.
• Coordinate with internal departments and other mission Protection Coordinators.
• Collaborate with the HQ Protection Advisor on technical resources and guidelines.

EDUCATION
• Bachelor’s degree in Social Science, Psychology, Social Work, Human Rights, International Humanitarian Law, social development, humanitarian work or a related field.
• A master’s degree in Human Rights, International Humanitarian Law or a related subject is desirable.

EXPERIENCE
• Minimum eight years’ NGO experience in developing countries, including at least five years in protection technical roles.
• Experience implementing case management, psychosocial support and community-based protection interventions.

PROFESSIONAL REQUIREMENTS
• Computer literacy, including Word, Excel and internet use.
• Strong theoretical, technical and practical protection background.
• English is mandatory.

PERSONAL REQUIREMENTS
• Excellent interpersonal and communication skills and ability to work in a multicultural team.
• Ability to work under pressure with flexibility.
• Dynamic, mature, proactive and solution-oriented approach.
• Diplomatic networking skills with partners, authorities and donors.
• Experience in complex emergencies involving internal displacement.
• Strong reporting, monitoring, data collection and analytical skills.
• Stress-management ability and commitment to INTERSOS principles.

GENERAL CONDITIONS
• Salary grid: Grade 12, €3,690–€4,245 monthly gross, subject to experience.
• Accommodation: Shared guesthouse.
• Rest and Recuperation: Seven days every 12 weeks plus €1,000 allowance for eligible international field staff.
• Transportation: Round-trip deployment flights; an additional home-country return flight for missions of at least nine months.
• Medical, injury, death and civil-liability insurance; eligible vaccine, medical-certificate and deployment-test reimbursement; psychosocial support on request.
• Visa costs and support covered by INTERSOS.
• Annual leave: 2.5 days per month.
• Online induction before departure.
• Learning and development opportunities are available under INTERSOS policy.
• Duty-station classification is based on security and access criteria and is non-negotiable.