Case Management for Development Professionals

This professional training program provides a structured framework for managing cases within the NGO and international development sectors. Aligned with the standards of the Centre for AID Information and Knowledge (C4AIK), the curriculum focuses on building sustainable knowledge support systems. Participants will learn to navigate the full case management cycle, including standardized intake processes, detailed vulnerability assessments, and the establishment of reliable referral pathways. The course also prioritizes accountability and ethical data management, ensuring that practitioners can maintain high standards of service delivery and beneficiary protection in complex environments.