Division: Delivery. Team: Training & Support. Full-time, 1-year term. Travel: up to 40% per annum. Flexible working hours, with daily overlapping hours from 11:00 to 16:00 UTC; approximately 40 hours per week.

The Partner and Customer Enablement Lead enables implementing partners and software users in low- and middle-income countries to adopt Peek's software and data intelligence platform confidently, use it correctly, and improve their use over time. Success is measured by partner adoption and confident, independent use of Peek software to train non-eye-health professionals with quality outcomes.

Key responsibilities include leading structured onboarding and software-user training; supporting field monitoring and software-release alignment; coaching trainers and partner teams; quality-assuring training cascades; reinforcing screening and referral protocols; supporting programme configuration and data-quality reporting; monitoring software adoption and programme outcomes; handling partner queries and support tickets; managing multiple country programmes; maintaining enablement plans and meeting records; and representing Peek at relevant industry events.

Required attributes include a teaching or training qualification and at least two years' experience as a teacher, trainer, or facilitator; experience training teams remotely in low- and middle-income countries; understanding of software products, configuration, and customer adoption; customer or partner relationship management experience; strong coaching, facilitation, communication, presentation, data, time-management, and programme-management skills; personal ownership; collaboration; and comfort with change.

Desirable attributes include an eye-health or clinical background; customer success or technical account-management experience; Train-the-Trainer and cascade-model experience; software configuration experience; familiarity with digital learning platforms; and additional languages relevant to Peek's partner geographies.

About Peek Vision: Peek is a mission-driven social enterprise working toward vision and eye health for all. Its software and data-insights platform supports eye-health programmes through population-level assessments, app-based vision screening, data capture and referrals, and real-time service monitoring.

Compensation benchmarks include NGN 11,000,000–13,400,000 per annum for Nigeria, with other jurisdictional ranges published in the application instructions. Applicants should include salary expectations. Peek is an equal-opportunity employer and may use AI tools to support recruitment while all hiring decisions remain with people. Applicants must apply through the recruitment site by 7 October 2026.