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Support Operations Management for Interns and Practitioners

RATIONALE:

The goal of most organisations is to produce goods and/or services. To do this, they have to procure resources, convert them into outputs and distribute them to intended users.

Operations management can therefore make or break an organization.

TRAINING OBJECTIVES ( Basic and Advanced training sessions)

Basic Level 1:

Strategy: Learning and Unlearning by interactive coaching session

The expected learning outcome of Basic level 1 training include;

1. Obtain career guidance and counseling

2. Gain knowledge of donor-funded project standard rules and regulations

3. Attain demonstrable ability for functional excellence through simulation questions

4. Attain demonstrable ability for collaborative excellence through knowledge of other units’ basic job requirements and expectations

Course fee: N180,000

Duration: 4 days
 

Advanced Level 11:

Unlearning and Re-learning by Doing

The expected outcome of level 11 training include;

1. Attain demonstrable ability to interpret donor project strategic objectives

2. Attain demonstrable ability to align organizational strategic objective with operational

     objectives

3.  Attain demonstrable ability to develop operational manual (policies and procedures)

4.  Attain demonstrable ability to establish and manage a credible operations team


Course fee: N180,000

Duration: 4 days

Who should attend?

The support Operations training provides an introductory, independent exploration of Operations Management within the context of the development sector. It is intended for an audience that includes:

• Project/Operations Managers and team members who are new to operations management

• Project/Operations Managers and team members who are new to the development sector

• Consultants/contract staff operating in the development sector

Specific training modules developed by INGOSPHERE9JA


1. Strategic Management of Donor Funded Projects in the following knowledge areas
Four days @ N180,000 per person
a. Procurement: This training helps strengthen the relationship between program, finance and procurement team
b. Administration: This training helps boost the protocols established for operational excellence and team collaboration
c. Travel Logistics: This training enables proactive strategic planning and timely service delivery
d. Fleet Management: This training proactively empowers drivers to be accountable and be held accountable for their role and expenses
e. Human Resource Management: This provides guidance in specific areas such as performance evaluation and Key HRM monitoring tools

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